Greetings,

Hope everyone is doing well! 

Due to the Eid holiday, most of our team members will be unavailable from 11 May 2021 to 18 May 2021. During this time we will be unable to provide replies to any support-related queries. We will get back to you on 19 May 2021.

In the meantime, we appreciate your patience. 

Wishing you a Very Happy Eid holiday. 
Stay blessed & safe.

Thanks
Redq, Inc

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Can I get a Refund?

Sorry to see that you don't want to use our Product. Before you decide to completely leave our product please open ticket stating why exactly you don't want to use it anymore. We hope our support team can help you to solve your issue.

Unfortunately we don't provide Refund except if you can have a detail discussion with the support team and you can prove them there is a bug which is stoping your from releasing or using our product. This is the only case which we may consider for refund but it's very rare as most of the feature you will use is very stable for years now and lots of user is using them on regular basis.

If you still disagree and think you should get a refund you can check Envato refund section from here, 

https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

make sure you provide enough details in your refund request so that our refund team can recreate or check the issue.