We strictly follow Envato item support policy https://themeforest.net/page/item_support_policy
you can find what's not included in the support there
Picksy is a headless commerce application based on Shopify.
You won't be able to install this theme in Shopify as it will be a separate entity.
To know more about headless commerce please check this article
We strictly follow Envato item support policy https://themeforest.net/page/item_support_policy
you can find what's not included in the support there
Picksy is a headless commerce application based on Shopify.
To know more about headless shopify please check this article
https://www.gatsbyjs.com/solutions/shopify
https://www.shopify.com/enterprise/headless-commerce
Hope you have liked our product. Our engineering & technical support team puts great effort to create the best product in the market with continuous effort to improve it each day for our users. We will really appreciate it if you can show your appreciation for our product by sending us a 5-star rating at Envato. Good feedbacks encourage the whole team to improve the product better. You can send us your feedback from this link https://codecanyon.net/downloads under the Download button here https://monosnap.com/file/IjKAVXsi5Ej9Xrx0zkQt9Cl1cc0R39.
Unfortunately, we don't provide Refund except if you can have a detailed discussion with the support team and you can prove to them there is a bug that is stopping you from releasing or using our product. In order to consider for refund, the feature needs to be available in our product and there needs to be a genuine bug with valid proof that the bug is available. This is the only case which we may consider for a refund but it's very rare as most of the features you will use is very stable for years now and lots of users are using them on regular basis. Also, any issue or bug that is only not working for your case but working on our site and other user's sites is not considered for a refund. A third-party plugin or theme conflict is also not considered for a refund.
Picksy is a headless commerce application based on Shopify.
You won't be able to install this theme in Shopify as it will be a separate entity.
To know more about headless commerce please check this article
https://www.shopify.com/enterprise/headless-commerce
https://www.gatsbyjs.com/solutions/shopify/
TLDR; it's not possible.
Picksy is a headless commerce application based on Shopify.
You won't be able to install this theme in Shopify as it will be a separate entity.
To know more about headless commerce please check this article
https://www.shopify.com/enterprise/headless-commerce
https://www.gatsbyjs.com/solutions/shopify/
TLDR; it's not possible.
Here is our installation guide in sequential order
Make sure you setup your shopiy store and prismic repo and fill them out with data
https://picksy-documentation.now.sh/home-page/4.%20banner-section
You need to setup the prismic using our content.json files.
NB: Setup all the prismic json files in the video we have shown just 3 but in updated version there is new home layouts that is modern and minimal. make sure you upload those json files and provide initial data in each of those fields. otherwise you will get error while running the template.
your custom type should be same type as shown in the video. please note that the custom type name is case sensitive so you can't just use lower case or plural name in custom type. it should be like this
also you need to remove default collection from shopify store e.g. home and create some product and collection.
the collection will appear in the menu once you follow this guide
https://picksy-documentation.now.sh/home-page/3.%20menu-section
Please Note that without complete setup you will get error when you run the template in development or in production.
Submit a ticket with details specifying in which above step you got stuck or have any doubt and whats your issues.
Support Ticket Note:
If you still getting the error
you probably didn't imported all the json files or didn't created prismic content data of your created fields.
if you believe you have done above check your shopify product and collection and make sure you have created the shopify collection in prismic as suggested.
if you did all the above and it's still not working for you please send us your shopify and prismic access along with your .end.development file information we will check it for you.
Make sure your shopify prismic category have a parent category.
Also make sure your parent category have at lease one category that is selected your parent category otherwise you will get this error.