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you can find what's not included in the support there
Some of our user recently shared their experience how they have overcome the deploying issue with Headless template. Here we are sharing the exact exact steps needed to fix this issue,
Update your node js to 8.1,
after changing the version make sure clean up the packages using below command by running below command
yarn clean yarn clean:build
also, make sure you followed the point 3 from below,
1 - Node 8.1.0, Firebase tools 6.4.0
2 - Update the server/package.json to
"engines": { "node": "8.1" }
If in headless-graphql/package.json cp packages/server/{package.json,.env} does not work and needs changing to cp packages/server/package.json packages/cloud/ & cp packages/server/.env packages/cloud/
3 - copy the yarn.lock file into the cloud deployment folder
If in your case 8.1 doesn't work try with version 8.0. it should fix it.
Unfortunately, we don't provide Refund except if you can have a detailed discussion with the support team and you can prove to them there is a bug that is stopping you from releasing or using our product. In order to consider for refund, the feature needs to be available in our product and there needs to be a genuine bug with valid proof that the bug is available. This is the only case which we may consider for a refund but it's very rare as most of the features you will use is very stable for years now and lots of users are using them on regular basis. Also, any issue or bug that is only not working for your case but working on our site and other user's sites is not considered for a refund. A third-party plugin or theme conflict is also not considered for a refund.
Looks like a permission issue.
please go to Firestore -> rules then add the below snippets
service cloud.firestore {
match /databases/{database}/documents {
match /{document=**} {
allow read, write;
}
}
}
Note: This completely turns off security for the database!
But don't worry we are doing requests from Backend where we are authorizing the requests first before making any requests to firebase.
Please follow our installation documentation with a video and step by step guide here
We strictly follow Envato item support policy https://themeforest.net/page/item_support_policy
you can find what's not included in the support there
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